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CHEP8019 - Process Quality Management

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Title:Process Quality Management
Long Title:Process Quality Management
Module Code:CHEP8019
 
Duration:1 Semester
Credits: 5
NFQ Level:Advanced
Field of Study: Chemical & Process Eng
Valid From: Semester 1 - 2016/17 ( September 2016 )
Module Delivered in 1 programme(s)
Module Coordinator: NIALL MORRIS
Module Author: CILIAN O SUILLEABHAIN
Module Description: The module addresses the methods,concepts and theories associated with management and lean manufacturing, including such topics as total quality management and six sigma. Budgetary and time management of engineering projects from design through construction are covered. People management including communications and motivation is addressed.
Learning Outcomes
On successful completion of this module the learner will be able to:
LO1 Critically evaluate the approaches, concepts and theories of lean manufacturing, including key aspects of Six Sigma
LO2 Synthesise solutions to problems using world class manufacturing techniques to effect continuous improvement.
LO3 Apply Analytical Troubleshooting techniques to problem solving and decision making.
LO4 Formulate project schedules and controls.
LO5 Critique key concepts in people management including motivation, and communication.
Pre-requisite learning
Module Recommendations
This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named CIT module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
None
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
Lean Manufacturing
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.

None
 

Module Content & Assessment

Indicative Content
Lean Manufacturing
Principles of Lean Manufacturing, (waste process versus value added processes, continuous improvement, employee involvement), Just in time.
Customer Focus
Internal and External customers, Supplier-customer chains, causes of competitive advantage.
Applications of Statistical Quality Control
Measuring quality performance using statistical quality control; run charts, control charts, specification limits versus control limits, process capability, pareto diagrams.
Decision Making and Technical Problem Solving
Stuctured problem solving techniques for the identification of the root causes of problems, options for improvement, and selection of optimum strategy.
Process Mapping
Process bottlenecks and most effective methods to de-bottleneck, Cycle-time analysis.
People Involvement
Teamwork, Education, Training, Employee empowerment and development, Long term commitment, Unity of purpose, Accelerated change management, Influencing organisational mindset and culture to deal with and adapt to change.
Project Management
Development of budgets, variance analysis. Project time management, critical path analysis. Quality in design.
Assessment Breakdown%
Course Work30.00%
End of Module Formal Examination70.00%
Course Work
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Short Answer Questions Theory 1,2,3,4 10.0 Week 6
Project Team Project 2,3,4 20.0 Week 9
End of Module Formal Examination
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Formal Exam End-of-Semester Final Examination 1,2,3,4,5 70.0 End-of-Semester
Reassessment Requirement
Repeat examination
Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element.

The institute reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Theory 4.0 Every Week 4.00
Independent & Directed Learning (Non-contact) Independent study and assignment 3.0 Every Week 3.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
Workload: Part Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Theory 4.0 Every Week 4.00
Independent & Directed Learning (Non-contact) Independent study and assignment 3.0 Every Week 3.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
 

Module Resources

Recommended Book Resources
  • Pound, E.S., Jeffrey H. Bell,J.H., Spearman, M.L. 2014, Factory Physics for Managers: How Leaders Improve Performance in a Post-Lean Six Sigma World, McGraw Hill Professional New York [ISBN: 007182250X]
  • Pyzdek, T., Keller, P.A. 2014, Six Sigma Handbook, 4th Ed., McGraw Hill [ISBN: 0071840538]
  • Ming Zeng, Peter J. Williamson, 2007, Dragons at Your Door, 1 Ed., 6, Harvard Business School Press Boston, USA [ISBN: 9781422102084]
Supplementary Book Resources
  • Nigel Slack, Alistair Brandon-Jones, Robert Johnston. 2013, Operations management, 7 Ed., Pearson Boston [ISBN: 0273776207]
  • Juran, J.M. 1993, Quality planning and analysis ; from product development through use, 3 Ed., McGraw Hill [ISBN: 0070331839]
  • Deming, J.E., 1982, Out of the Crisis,, 1 Ed., Cambridge Uni Press Cambridge Massachussets [ISBN: 05213 05535]
  • Womack, J.P et al 2007, The machine that changed the world, 1 Ed., Simon & Schuster London [ISBN: 18473 70551]
  • Blanchard, K., Johnson, S. 2015, The New One Minute manager, 2nd Ed., Harper [ISBN: 0008128049]
  • Taiichi Ohno; foreword by Norman Bodek 1988, Toyota production system, 1 Ed., Productivity Press Cambridge, Mass. [ISBN: 0915299143]
  • Crosby, P.B. 1979, Quality is Free, Signet [ISBN: 978-0451622471]
  • Peter F. Drucker 7, The Effective Executive, 2 Ed., Routledge [ISBN: 0750685077]
  • Walton, M. 1991, Deming Management at Work, Perigree Books [ISBN: 399516859]
  • Schonberger, R.J. 1982, Japanese Manufacturing Techniques, 1 Ed., Macmillan [ISBN: 0029291003]
  • Hobbs, D.P. 2004, Lean Manufacturing Implementation, J Ross Publishing [ISBN: 19321159142]
This module does not have any article/paper resources
Other Resources
  • Typed book of course notes: Cilian Ó SúilleabháinQuality Management Course Notes, Cork
 

Module Delivered in

Programme Code Programme Semester Delivery
CR_ECPEN_8 Bachelor of Engineering (Honours) in Chemical and Biopharmaceutical Engineering 8 Elective

Cork Institute of Technology
Rossa Avenue, Bishopstown, Cork

Tel: 021-4326100     Fax: 021-4545343
Email: help@cit.edu.ie