| Title: | Organisational Change Mgt. |
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| Long Title: | Organisational Change Mgt. |
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| Field of Study: |
Business & Management
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| Valid From: |
Semester 1 - 2022/23 ( September 2022 ) |
| Module Coordinator: |
DON CROWLEY |
| Module Author: |
Noel Kelly |
| Module Description: |
Traditionally change management involved optimising processes, reducing risk and responding to external environment. This module aims to equip learners with the skills to develop the new ways of thinking required to drive and manage organisational change in the digital age. The module will provide learners with opportunities to explore the emergent role of the change champion in leveraging technology to reimagine and reinvent the business itself. |
| Learning Outcomes |
| On successful completion of this module the learner will be able to: |
| LO1 |
Identify and recommend strategies to deal effectively and creatively with the human dimensions of change in organisations. |
| LO2 |
Critically evaluate a range of different change models to plan for current and future needs. |
| LO3 |
Develop a strategy to engage the entire workforce in processes that give them a stake in the success of the change. |
| LO4 |
Research the need to pivot from a product led company to a customer centric company. |
| LO5 |
Assess how digital technologies are impacting and transforming business. |
| LO6 |
Develop an evaluation matrix to measure the progress and value of a change initiative. |
| Pre-requisite learning |
Module Recommendations
This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
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Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list. |
| No incompatible modules listed |
Co-requisite Modules
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| No Co-requisite modules listed |
Requirements
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.
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| No requirements listed |
Module Content & Assessment
| Indicative Content |
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Impact of digital technologies
How digital forces are transforming five key domains in organisations. 1. Customers, 2 Competition, 3 Data, 4 innovation, 5 Value.
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Change management models
Lewin’s change management model, The McKinsey 7-S model
Kotter’s 8 step model, Hiatt's ADKAR, Bridges’ transition model, Kübler-Ross’ change curve,
The Satir change management model.
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Managing Change
The ethics of managing change. Identify resistance to change, how to minimise and overcome resistance to change. Creating change champions and change challengers. Planning for change, managing change, managing organisational restructuring or transformation. Responding to increased complexity and wicked problems.
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Employee Engagement
The theory of employee engagement. Characteristics of engaged employees. Employee engagement drivers during change vs. status quo. Impact of organisational change on employee engagement.
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Evaluation of Change process
Assessing employee engagement levels during times of change. Identify skills gaps and need for skill building and development. Identify critical success factors, milestones and implementation. Design measurements using selected outcomes or KPIs.
Analysis of impact of communication strategies.
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| Assessment Breakdown | % |
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| Course Work | 100.00% |
| Course Work |
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| Assessment Type |
Assessment Description |
Outcome addressed |
% of total |
Assessment Date |
| Project |
Students will be required to prepare a first draft of a report on managing change for a 'live' company. |
2,3,4,5 |
20.0 |
Week 6 |
| Project |
Students will be required to prepare a report on managing change for a 'live' company project. |
1,2,3,4,5,6 |
60.0 |
Week 12 |
| Other |
PowerPoint presentation synthesising the concepts and findings in the project |
1,2,4,6 |
20.0 |
Week 13 |
| No End of Module Formal Examination |
| Reassessment Requirement |
Coursework Only
This module is reassessed solely on the basis of re-submitted coursework. There is no repeat written examination.
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The institute reserves the right to alter the nature and timings of assessment
Module Workload
| Workload: Full Time |
| Workload Type |
Workload Description |
Hours |
Frequency |
Average Weekly Learner Workload |
| Lecture |
Lectures and facilitated workshops |
3.0 |
Every Week |
3.00 |
| Independent & Directed Learning (Non-contact) |
Independent, direct and self-directed study |
4.0 |
Every Week |
4.00 |
| Total Hours |
7.00 |
| Total Weekly Learner Workload |
7.00 |
| Total Weekly Contact Hours |
3.00 |
| Workload: Part Time |
| Workload Type |
Workload Description |
Hours |
Frequency |
Average Weekly Learner Workload |
| Lecture |
Lectures and facilitated workshops |
2.0 |
Every Week |
2.00 |
| Independent & Directed Learning (Non-contact) |
Independent, direct and self-directed study |
5.0 |
Every Week |
5.00 |
| Total Hours |
7.00 |
| Total Weekly Learner Workload |
7.00 |
| Total Weekly Contact Hours |
2.00 |
Module Resources
| Recommended Book Resources |
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- Thomas Lauer 2021, Change management: fundamentals and success factors., Springer. Berlin Heidelberg [ISBN: 366262186X]
- Esther Cameron & Mike Green 2019, Making sense of change management, 5th Ed., Kogan Page [ISBN: 1789660459]
- Bernard Burnes 2017, Managing Change., 7th Ed., Pearson Education. [ISBN: 9781292156040]
- Nicola Busby 2017, A guide to planning, implementing and embedding organisational change, Routledge [ISBN: 1138210331]
- David L. Rogers 2016, The Digital Transformation Playbook .Rethink Your Business for the Digital Age, Columbia Business School New York [ISBN: 9780231541657]
| | This module does not have any article/paper resources |
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| Other Resources |
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- Website: Harvard Business ReviewVarious articles
- Website: Journal of International Business
- Website: Journal of Management
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Module Delivered in
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