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MGMT7060 - People Management

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Title:People Management
Long Title:People Management
Module Code:MGMT7060
 
Duration:1 Semester
Credits: 5
NFQ Level:Intermediate
Field of Study: Business & Management
Valid From: Semester 1 - 2019/20 ( September 2019 )
Module Delivered in 3 programme(s)
Module Coordinator: NIALL MORRIS
Module Author: AnnMarie ODonoghue
Module Description: This aim of this module is to assist the learner to develop the people skills and communication skill needed to manage themselves, their colleagues and their customers in a work environment.
Learning Outcomes
On successful completion of this module the learner will be able to:
LO1 Describe and apply personal assertiveness techniques and manage conflict and stress in the workplace.
LO2 Explain the individual’s role in setting objectives, planning work/career options, evaluating their own performance utilising a range of performance management tools.
LO3 Recognise the differences between mentoring and coaching and implement such techniques.
LO4 Discuss and critique key aspects of time management and career planning.
LO5 Apply effective oral and written communication skills.
Pre-requisite learning
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).

Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.

None
 

Module Content & Assessment

Indicative Content
Personal behaviours/attributes that influence work experience
Assertive behaviour, preventing/dealing/managing conflict, stress negative and positive, dealing/management of change, recognising and dealing with bullying and harassment, effective negotiation to achieve individual and teams objectives, understanding your own influence on others’ behaviour/performance.
Time management and Planning work and career
Time management techniques and tools, setting objectives and goals (short and long-term). Delegation of tasks and responsibilities. Planning your own continuous development/learning and career plan.
Performance Management
Performance management – what is it, how it is measured and improved. Examples of performance management systems, concept of performance management as it applies to your own role. On-going evaluation of performance, utilising feedback about own performance.
Mentoring and Coaching
Difference between mentoring and coaching, mentoring and coaching techniques and methodologies, evaluating effectiveness of both. Role as mentors and coach, positive and negative reinforcement. Role as a recipient of mentoring/coaching.
Communication
Communication dynamics, body language, assumptions, different points of view, developing good listening and responding skills. Information retrieval, Technical report writing and analysis, presentation skills, effective meeting skills, delegating to meet objectives, application of motivation theories in the effective management of people.
Assessment Breakdown%
Course Work100.00%
Course Work
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Essay Analyse and critque case study dealing with conflict, stress and assertive behaviour 1 20.0 Week 4
Presentation Verbal presentation of essay material. 5 20.0 Week 5
Project Project requiring the learner to apply module concepts to a practical work setting 1,2,3,4,5 60.0 Sem End
No End of Module Formal Examination
Reassessment Requirement
Coursework Only
This module is reassessed solely on the basis of re-submitted coursework. There is no repeat written examination.

The institute reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Classroom delivered material 2.0 Every Week 2.00
Lecturer-Supervised Learning (Contact) Workshops, Interactive tutorial, Summative assessment 1.0 Every Week 1.00
Independent & Directed Learning (Non-contact) No Description 4.0 Every Week 4.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Classroom delivered material 2.0 Every Week 2.00
Lecturer-Supervised Learning (Contact) Workshops, Interactive tutorial, Summative assessment 1.0 Every Week 1.00
Independent & Directed Learning (Non-contact) No Description 4.0 Every Week 4.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00
 

Module Resources

Recommended Book Resources
  • Cole, G.A., Kelly, P. 2015, Management Theory and Practice, 8 Ed. Ed., Cengage Learning [ISBN: 978140809527]
  • Marchington M., Wilkinson, A. 2012, Human Resource Management at Work, 5 Ed. Ed., CIPD Publications [ISBN: 9781843982678]
Supplementary Book Resources
  • Griffin, R.W. 2015, Fundamentals of Management, 8 Ed. Ed., Cengage Learning [ISBN: 9781285849041]
This module does not have any article/paper resources
This module does not have any other resources
 

Module Delivered in

Programme Code Programme Semester Delivery
CR_EESMG_7 Bachelor of Science in Engineering Services Management 2 Mandatory
CR_SGMPR_7 Bachelor of Science in Good Manufacturing Practice and Technology 1 Mandatory
CR_BSUMA_6 Certificate in Supervisory Management 1 Mandatory

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