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HOSP6022 - Applied Hospitality IT

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Title:Applied Hospitality IT
Long Title:Applied Hospitality IT
Module Code:HOSP6022
 
Duration:1 Semester
Credits: 5
NFQ Level:Fundamental
Field of Study: Hospitality
Valid From: Semester 1 - 2017/18 ( September 2017 )
Module Delivered in 2 programme(s)
Module Coordinator: Noel Murray
Module Author: Brigid Walsh
Module Description: This module will introduce the student to IT applications used specifically in the Hospitality Industry as well the application of existing IT packages to hospitality needs. The module will also examine the role of IT in the provision of quality service, efficient work practices, improved decision making and competitive advantage within the hospitality sector.
Learning Outcomes
On successful completion of this module the learner will be able to:
LO1 Evaluate the role of IT in the provision of quality service and efficient work practices in hospitality businesses.
LO2 Evaluate the role of IT in advancing decision making and competitive advantage within the hospitality sector.
LO3 Operate Hospitality specific IT applications, including the use of Excel spreadsheets for hospitality operations.
LO4 Examine contemporary issues of Information Technology in the Hospitality Sector
LO5 Describe the options available to firms operating in the Hospitality Sector when acquiring I.T. Applications
Pre-requisite learning
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).

Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.

No requirements listed
 

Module Content & Assessment

Indicative Content
Introduction to Hospitality IT Systems
The nature and scope of IT applications available in the Hospitality Sector, System type and level of IT usage in the Irish Hospitality Sector. The Role of IS in hospitality and the need for the management of IT.
Managing IT for Competitive Advantage
The nature of competitive advantage in the hospitality sector. The role of IT in the provision of quality service, the role of IT in the decision making process, the role of IT in promoting efficient work practices within the hospitality sector.
Office Applications
Use of Excel to provide small business solutions and business analysis for hospitality business.
Hospitality IT Systems
Functional and Transaction Processing Systems in Hospitality. Management of Functional and TPS for efficient and effective service.
Acquiring IT Applications
Developing IT Systems for Hospitality - to buy to build or to Lease? The application of cloud systems in hospitality
Contemporary issues of IT in the Hospitality Sector
Cybersecurity for Hospitality Mangers, Big Data management for small business, business intelligence and the hospitality SME
Data & Knowledge Management
The nature of Data, Information and Knowledge in the Hospitality Sector and the use of data and knowledge management systems for competitive advantage.
Assessment Breakdown%
Course Work100.00%
Course Work
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Practical/Skills Evaluation Spreadsheet Fundamentals for Hospitality Managers 2,3 20.0 Week 5
Practical/Skills Evaluation Applied Hospitality IT Case Project 1,2,3,4 40.0 Week 10
Short Answer Questions Theory and Application 1,2,4,5 40.0 Week 13
No End of Module Formal Examination
Reassessment Requirement
Repeat examination
Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element.

The institute reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Hospitality IT Theory 2.0 Every Week 2.00
Lab Hospitality IT Applications 2.0 Every Week 2.00
Independent & Directed Learning (Non-contact) Independent Reading & Study 3.0 Every Week 3.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
Workload: Part Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Hospitality IT Theory 2.0 Every Week 2.00
Lab Hospitality IT Applications 2.0 Every Week 2.00
Independent & Directed Learning (Non-contact) Independent Reading & Study 3.0 Every Week 3.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
 

Module Resources

Recommended Book Resources
  • Efraim Turban, Linda Volonino, Gegory R. Wood 2015, Information Technology for Management: Advancing Profitable Business Growth, 10th Ed., John Wiley & Sons Ltd
  • M. Lisa Miller 2009, MIS cases, Pearson Prentice Hall Upper Saddle River, N.J. [ISBN: 0132381052]
This module does not have any article/paper resources
Other Resources
 

Module Delivered in

Programme Code Programme Semester Delivery
CR_OHCMA_7 Bachelor of Business in Hospitality Management 3 Mandatory
CR_OHCMA_6 Higher Certificate in Business in Hospitality Management 3 Mandatory

Cork Institute of Technology
Rossa Avenue, Bishopstown, Cork

Tel: 021-4326100     Fax: 021-4545343
Email: help@cit.edu.ie