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HOSP7011 - Human Resource Management

Title:Human Resource Management
Long Title:Human Resource Management
Module Code:HOSP7011
Duration:1 Semester
Credits: 5
NFQ Level:Intermediate
Field of Study: Hospitality
Valid From: Semester 1 - 2017/18 ( September 2017 )
Module Delivered in 2 programme(s)
Module Coordinator: Noel Murray
Module Author: GRAINNE DALY
Module Description: Overview of Human Resource Management, key issues and implications in the management process as well as an examination of the trends and patterns within the hospitality industry. This module is delivered in an accelerated mode.
Learning Outcomes
On successful completion of this module the learner will be able to:
LO1 Identify the key concepts of organisational HRM and recognise the role of the state in HRM
LO2 Recognise the role of recruitment and selection process and its role in building a workforce
LO3 Describe key pieces of employment legislation and their implications in operating a hospitality business
LO4 Outline Reward and Performance management and techniques.
LO5 Identify that conflict exists in a working environment and recognition of the routes available in resolution of disputes
LO6 Complete a self evaluation skills assessment and career path portfolio relative to hospitality management.
Pre-requisite learning
Module Recommendations

This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named MTU module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).

Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.

No requirements listed

Module Content & Assessment

Indicative Content
Introduction to the Role and Functions of Human Resource Management
Historical developments, Core activities, Changing role of HRM and challenges for the future and within current business climate.
Recruitment and Selection in Hospitality
Job analysis, recruitment techniques, selection- screening and shortlisting, selection, placement, induction, management of the employment contract, recruitment in hospitality, skills portfolio for Hospitality.
Employment law and its application from an HRM perspective
Review of most relevant pieces of legislation from a perspective of implementation and control by a Human Resource Manager.
Employee Relations
Employee relations in Ireland, Trade union and trade union structures. The role of employer orgaisations, Frames of reference in IR, the role of the state, Pay trends.
Reward Management
Pay systems and benefits, conditions of employment, job evaluation, pay as a motivator. Trends and practices in the Hospitality industry.
Performance Management
Performance management,role, functions and methods. The role of appraisal and how to make it a successful experience.
Resolution of Disputes
Conflict in the workplace, resolution of disputes, the negiotation process, Labour court, Workplace Relations Commission, EAT. Industrial Relations Act 1990.
Assessment Breakdown%
Course Work100.00%
Course Work
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Project Preparation of skills assessment and career portfolio 6 10.0 Week 9
Short Answer Questions Key concepts of HRM and Employment Legislation 1,3 30.0 Week 6
Essay Current application of HRM practice 1,2,4 20.0 Week 12
Short Answer Questions In-class test on HR management theory and application. 1,2,3,4,5 40.0 Sem End
No End of Module Formal Examination
Reassessment Requirement
Repeat examination
Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element.

The institute reserves the right to alter the nature and timings of assessment


Module Workload

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Theory 3.0 Every Week 3.00
Directed Learning Self Directed Learning and Study 4.0 Every Week 4.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00
Workload: Part Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lecture Theory 3.0 Every Week 3.00
Independent & Directed Learning (Non-contact) Self Directed Learning 4.0 Every Week 4.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 3.00

Module Resources

Recommended Book Resources
  • Gunnigle P, Heraty N& Morley M 2011, Human Resource Management in Ireland, 4th Ed., Gill & MacMillian Dublin [ISBN: 9780717149797]
  • Michael Armstrong, Tina Stephens 2017, Human Resource Managment Practice, 14th Ed., Kogan London [ISBN: 9780749474119]
Supplementary Book Resources
  • Gilmore S 2005, Cases in Human Resource Management in Hospitality, Prentice Hall [ISBN: 0131119834]
  • Daniel Farnham 2010, Human Resource Management in Context, 3rd Ed., Chartered Institute of Personnel & Development CIPD [ISBN: 9781843982593]
  • Nickson Dennis 2013, HRM for the Hospitality and Tourism Industries, 2nd Ed., Routledge Great Britain [ISBN: 9780415642118]
Recommended Article/Paper Resources
  • Journal of Industrial Relations [ISSN: 14729296]
  • International Journal of Human Resource Management [ISSN: 14664399]
  • Personnel Review [ISSN: 00483486]
  • 2005 Competing through People -Human Resource Strategy 2005-2010, Failte Ireland Report
  • Cornell Hospitality Quarterly [ISSN: 19389633]
  • International Journal of Hospitality Management [ISSN: 02784319]
Other Resources

Module Delivered in

Programme Code Programme Semester Delivery
CR_OBARM_7 Bachelor of Business in Beverage Industry Management 5 Mandatory
CR_OHCMA_7 Bachelor of Business in Hospitality Management 5 Mandatory

Cork Institute of Technology
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Email: help@cit.edu.ie