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AUTO7010 - Dealer Management Software

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Title:Dealer Management Software
Long Title:Dealer Management Software App
Module Code:AUTO7010
 
Duration:1 Semester
Credits: 5
NFQ Level:Intermediate
Field of Study: Automotive Engineering
Valid From: Semester 1 - 2016/17 ( September 2016 )
Module Delivered in 2 programme(s)
Module Coordinator: NIALL MORRIS
Module Author: CLIVE ATKINSON
Module Description: This module provides an understanding of the functions and application of computerised dealer management systems commonly used within in the motor industry.
Learning Outcomes
On successful completion of this module the learner will be able to:
LO1 Comprehend the applications and capabilities of computerised Dealer Management Systems (DMS).
LO2 Operate the Dealer Management System to complete administration tasks commonly performed within the motor dealership.
LO3 Use applications within a Dealer Management System to perform functions commonly used in Motor Dealership After-Sales departments.
LO4 Use applications within a Dealer Management System to perform functions commonly used in Motor Dealership Sales departments.
Pre-requisite learning
Module Recommendations
This is prior learning (or a practical skill) that is strongly recommended before enrolment in this module. You may enrol in this module if you have not acquired the recommended learning but you will have considerable difficulty in passing (i.e. achieving the learning outcomes of) the module. While the prior learning is expressed as named CIT module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s).
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. You may not earn additional credit for the same learning and therefore you may not enrol in this module if you have successfully completed any modules in the incompatible list.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements

This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section.

No requirements listed
 

Module Content & Assessment

Indicative Content
Dealer Management Systems
Features and applications of computerised dealer management systems; practical application of specific tasks performed within sales and after-sales departments; service and parts point of sale operations; customer records; franchise data; performance indicators, etc.
DMS - Service Department
Practical application of specific tasks commonly used within the service department - creating and recording reservations, jobcards, invoicing, crediting, estimates, performance analysis, etc.
DMS - Parts Department
Practical application of tasks commonly used within the parts department - parts recording, order completion, surcharge application, invoicing, full and partial credits, recording lost sales, performance analysis, etc.
DMS - Sales Department
Customer detail recording, compiling marketing data, vehicle records, recording sales transactions, performance analysis, etc.
Assessment Breakdown%
Course Work100.00%
Course Work
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Practical/Skills Evaluation Computer based examination - Basic DMS functions. 1,2 30.0 Week 5
Practical/Skills Evaluation Computer based examination - DMS After-Sales functions. 1,2,3 40.0 Week 9
Practical/Skills Evaluation Computer based examination - DMS Sales functions 1,4 30.0 Sem End
No End of Module Formal Examination
Reassessment Requirement
Repeat the module
The assessment of this module is inextricably linked to the delivery. The student must reattend the module in its entirety in order to be reassessed.

The institute reserves the right to alter the nature and timings of assessment

 

Module Workload

Workload: Full Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lab Practical work in computer laboratory 4.0 Every Week 4.00
Independent & Directed Learning (Non-contact) Review of course material along with further research and practice 3.0 Every Week 3.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
Workload: Part Time
Workload Type Workload Description Hours Frequency Average Weekly Learner Workload
Lab Practical work in computer laboratory 4.0 Every Week 4.00
Independent & Directed Learning (Non-contact) Review of course material along with further research and practice 3.0 Every Week 3.00
Total Hours 7.00
Total Weekly Learner Workload 7.00
Total Weekly Contact Hours 4.00
 

Module Resources

Recommended Book Resources
  • Skjoldager, Niels & Finn Guldbrandsen Lund, 2011, Inside DMS Automotive Dealer Management System, CreateSpace Independent Publishing Platform Copenhagen [ISBN: 9781461078517]
This module does not have any article/paper resources
Other Resources
  • Website: CIT LibraryOnline Databases, www.cit.ie/library
 

Module Delivered in

Programme Code Programme Semester Delivery
CR_EABMT_8 Bachelor of Science (Hons) in Automotive Business Management and Technology 5 Mandatory
CR_TTMGT_7 Bachelor of Science in Automotive Technology and Management 5 Elective

Cork Institute of Technology
Rossa Avenue, Bishopstown, Cork

Tel: 021-4326100     Fax: 021-4545343
Email: help@cit.edu.ie