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Higher Certificate in Business in Tourism Management

Higher Certificate in Bus
Programme Code: CR_FTOUR_6
Mode of Delivery:Full Time, ACCS
No. of Semesters:4
NFQ Level:6
Embedded Award:Yes
Programme Credits:120
programmeReviewDate:February 2020
Field of Study:Tourism

Programme Outcomes

Upon successful completion of this programme the graduate will be able to demonstrate... :

PO1 Knowledge - Breadth
  (a) Have a broad and indepth knowledge of the tourism product in a national and international context, its development and sustainability, influence on the community and the environment and the effects of the external environment on the tourism performance and the range of tourism product provided
PO2 Knowledge - Kind
  (a) Have a detailed knowledge of the procedures and principles of tourism and travel related businesses, the sociology and psychology of tourism, applied tourism Information technology, management and marketing, the economic influence on tourism and the experience and heritage components of tourismcommunication in a european language,
PO3 Skill - Range
  (a) Distinguish the key issues and tasks in tourism and apply the appropriate business skill to the operation of the business, a high degree of competence in interpersonal skills and business communications and presentations, apply business and operations skills, tourism related information technology skills and marketing skills.
PO4 Skill - Selectivity
  (a) Have the appropriate range of skills necessary to effectively undertake entry level positions in tourism enterprises and the base skills to undertake supervisory positions over time
PO5 Competence - Context
  (a) Deal with customer service interactions, in a wide range of situations, empathise with customer needs and advise as appropriate in the selection of services and make the necessary reservations and bookings. Handle customers in difficult situations and where elements of dissatisfaction are evident in a way that produces a mutually satisfactory service encounter.
PO6 Competence - Role
  (a) Can work on their own initiative and as part of a team, in administrative sales and informational roles in the tourism sector, be prepared for supervisory roles and contribute to the organisational and business process of the enterprise, and ensure that organisational policy is effectively implemented.
PO7 Competence - Learning to Learn
  (a) Gained the ability to effectively source data, alalise that data and make recommendations and evaluations based on sound evaluation of information. Understand the importance of self lead learning and continuation of the need for continuing personal and professional development over time
PO8 Competence - Insight
  (a) Be service oriented in their approach to business transactions, forward thinking in the approach to decision making, and have confidence in the ability to communicate within the tourism business environment

Semester Schedules

Stage 1 / Semester 1

Module Code Module Title
CMOD6001 Creativity Innovation&Teamwork
INFO6014 Business IT Skills
TOUR6003 Tourism Principles & Product
TOUR6014 Tourism Geography
Group Elective 1
Module Code Module Title
LANG6039 German Language & Culture
LANG7018 Working with French
LANG6005 Introduction to Spanish
Module Code Module Title
TOUR6018 Irish Heritage, Culture & TG
FREE6001 Free Choice Module

Stage 1 / Semester 2

Module Code Module Title
TOUR6004 Tourism and Travel Principles
HOSP6013 Mgmt Principles For Services
ECON6004 Economics for Services
Group Elective 1
Module Code Module Title
LANG6040 Breakthrough German
LANG7019 French Business and Culture
LANG6006 Basic Spanish
Module Code Module Title
FREE6001 Free Choice Module
HOSP6014 Food Service Operations

Stage 2 / Semester 1

Module Code Module Title
TOUR6009 Financial Acc for Tour & Hosp
LEGS6010 Tourism Law
TOUR6006 Air and Cruise Line Operations
Module Code Module Title
FREE6001 Free Choice Module
TOUR6013 Marketing Comm & Brand Mgt
LANG6041 German Language and Society
LANG7016 Applied French
LANG6029 Spanish Language and Society

Stage 2 / Semester 2

Module Code Module Title
TOUR6008 Destination & Experiences Mgmt
STAT6009 Statistics for Tourism
TOUR6016 Tourism Marketing
TOUR6017 Intercultural Tourism Studies
ACCT6024 Management Acc for Tour & Hosp
Module Code Module Title
FREE6001 Free Choice Module
TOUR6019 Work Based Learning in Tourism
TOUR6020 International Tourism Policy
LANG6038 German for Business
LANG7016 Applied French
LANG6030 Spanish Language and Culture

Cork Institute of Technology
Rossa Avenue, Bishopstown, Cork

Tel: 021-4326100     Fax: 021-4545343
Email: help@cit.edu.ie