Upon successful completion of this programme the graduate will be able to demonstrate... :
PO1
Knowledge - Breadth
(a)
An in-depth knowledge of the broad hospitality sector, grading system and operational standards relevant to the market sectors.
PO2
Knowledge - Kind
(a)
A detailed knowledge of the provision of hospitality services, embracing operational provision and standards, marketing, human resources resource skills, management and organisational skills, and the ability to select approaches suitable to the context of a particular hospitality unit.
PO3
Skill - Range
(a)
The requisite skills to organise and manage standards of service, profitability, staff, and marketing to promote the operation.
PO4
Skill - Selectivity
(a)
The ability to apply integrated solutions to business problems, and be able to identify opportunities, understand the inter-relatedness of operations, financial, marketing, human resources decisions at both a departmental and business unit level.
PO5
Competence - Context
(a)
An understanding of the concept of scenario evaluation, selecting optimum solutions to key problems based on the ability to source and evaluate relevant data, and adapt to changing situations within the business environment.
PO6
Competence - Role
(a)
The ability to function effectively at departmental and assistant manager level, working on own initiative and as part of the management team.
PO7
Competence - Learning to Learn
(a)
The ability to source and evaluate data relevant to the business environment and to make rational and competent decisions based on analysis of sourced information. Be committed to constantly developing personal and business skills and pursue further levels of qualification in the context of continuous personal development.
PO8
Competence - Insight
(a)
The ability to view themselves and the hospitality sector in a wider world context, bringing to their work roles a 'balanced scorecard' view that places coequal emphasis on the business, its staff, its performance and its surrounding environments within an ethical business philosophy.