Upon successful completion of this programme the graduate will be able to demonstrate... :
Knowledge - Breadth
A specialised knowledge of the management and operation of a licensed premises,to include accountancy and cost control, marketing,Irish law relevant to the operation of a licensed premises and its business, management theory and the related operations knowledge of beverages, wines and food preparation and service.
Knowledge - Kind
Familiarity with and the ability to evaluate and critique current theory and practice in the field of Licensed trade management and operations. The ability to apply appropriate theoretical perspectives of business management to the operation of a business in the provision of services appropriate to the type of business,it's market composition, and location; and the ability to integrate theory with skills and personal characteristics in the business context.
Skill - Range
The ability to interact at an appropriate level with both customers and staff in a manner appropriate to the environment of the business while meeting the requirements for the provision of a service in a standard appropriate to the requirements of the business stakeholders.
Skill - Selectivity
The ability to prioritise and achieve the objectives of the business in the context of meeting the need and requirement of the principal stakeholders in the business.
Competence - Context
The ability to apply appropriate business and management skills to the need of the proprietors/ directors of the business while providing a level of service and product appropriate to the environment of the business.
Competence - Role
The ability to work both independantly and as a team member, the ability to manage lead and motivate staff, while achieving both a quality service and business objectives in suitable social contexts.
Competence - Learning to Learn
The ability to identify and address the personal and skills needs of the staff group and develop appropriate levels,quality approaches.
Competence - Insight
The graduate will demonstrate empathy with both clients and staff, and operate as a reflective practitioner in the context of a successful business operation.